Shipping policy
1. Order Processing
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All orders are processed within 1 to 3 business days after payment is confirmed.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
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Domestic Shipping (USA):
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Standard Shipping: 3–7 business days.
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Express Shipping: 1–3 business days.
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3. Shipping Costs
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Shipping costs are calculated at checkout based on package weight, size, and destination.
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Orders over $99 USD qualify for FREE standard shipping (domestic orders only).
4. Order Tracking
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Once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery status.
5. Shipping Responsibility
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We are not responsible for delays caused by the shipping carrier, weather conditions, or customs procedures.
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Customers are responsible for providing a complete and accurate delivery address.
6. Damaged or Lost Packages
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If your order arrives damaged, please contact us within 48 hours of delivery, providing photos of the product and packaging.
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If your order is delayed beyond the estimated delivery time, we will investigate with the shipping carrier.
7. Contact Us
For any shipping inquiries, please email us at devenezuelaparati17@gmail.com or send us a WhatsApp message at +1 (786) 450-2799.